HAUS OF SMELL shipping policy. Orders are processed within 2–4 business days. We ship within the United States via USPS and UPS. Estimated delivery time is 3–7 business days after dispatch. A tracking number is emailed as soon as your order ships. Claims for damaged or lost shipments must be submitted within 14 days of the delivery estimate to contact@hausofsmell.com. Local pickup is available at 134 Lexington Ave, New York, NY 10016. Customers are responsible for providing an accurate shipping address.